Feedback

April 2026

• Apr 15, 2026Work SkillsGiving Upward Feedback: Telling Your Manager They're WrongA research-backed guide to delivering critical feedback to your manager. Scripts, timing, and framing for the conversations that managers actually...14 MIN1.7k
• Apr 15, 2026Work SkillsCoping with a Bad Performance Review: StrategiesA research-backed playbook for surviving a bad performance review. Scripts for the meeting, a 30-day recovery plan, and what the literature on...14 MIN775
• Apr 14, 2026Work SkillsCrucial Conversations Framework: Key Insights and ScriptsThe Crucial Conversations framework from Kerry Patterson and VitalSmarts explained with scripts.16 MIN2.6k

January 2026

• Jan 23, 2026ConceptsDelays in Systems ExplainedDelays separate action from consequence in systems. Turn shower knob, water stays cold, turn more, then scalding. Delays cause overshooting.21 MIN17.1k

November 2025

• Nov 17, 2025Work SkillsGiving Feedback EffectivelyEffective feedback is specific not vague, timely not delayed, behavior-focused not personal, and actionable with clear improvement paths.29 MIN4.4k

November 2023

• Nov 5, 2023Work SkillsScience of Better Feedback: Models and MindsetsThe science of effective feedback: from Kluger and DeNisi's meta-analysis to the SBI model, growth mindset, and why the feedback sandwich does...19 MIN9.0k

July 2023

• Jul 30, 2023Work SkillsEffective Performance Reviews: Strategies for SuccessPerformance reviews are widely disliked but hard to eliminate. Learn what research says about rating scales, recency bias, and leniency bias, how...25 MIN1.4k

March 2023

• Mar 5, 2023Work SkillsConducting Effective Performance Reviews: Best PracticesPerformance reviews often miss the mark. Learn what research says about continuous feedback, recency bias, calibration, writing self-reviews, and...19 MIN2.5k