Delays in Systems Explained
Delays separate action from consequence in systems. Turn shower knob, water stays cold, turn more, then scalding. Delays cause overshooting.
January 2026
November 2023
How to Give Better Feedback
The science of effective feedback — from Kluger and DeNisi's meta-analysis to the SBI model, growth mindset, and why the feedback sandwich does not work.
July 2023
How to Give a Performance Review That Actually Helps
Performance reviews are widely disliked but hard to eliminate. Learn what research says about rating scales, recency bias, and leniency bias, how the SBI model improves feedback, and how to make reviews useful rather than dreaded.
March 2023
How to Give and Receive Feedback Effectively
Research-backed guide to giving and receiving feedback: the SBI model, radical candor, Kim Scott's framework, common mistakes, and how psychological safety changes everything.
How to Do a Performance Review That Actually Helps
Performance reviews often miss the mark. Learn what research says about continuous feedback, recency bias, calibration, writing self-reviews, and giving useful evaluations.