POLICIES
How we collect and protect data, what cookies we set, the terms you agree to by reading, and how copyright works here. Five policies, one page, written to be read.
LAST UPDATED 6 JAN 2026·GDPR & CCPA·QUESTIONS: PRIVACY@WHENNOTESFLY.COM
At When Notes Fly we take your privacy seriously. This policy explains how we collect, use, store, and protect personal information, and, just as importantly, what we do not collect and never do.
You provide directly: account details (name, email, username, password); contributor credentials, affiliation, biography and photo; article manuscripts, notes and source files; correspondence with the editorial team; survey responses; and reading preferences such as bookmarks and saved guides.
Collected automatically: pages viewed, time on page and scroll depth; engagement such as shares, bookmarks and searches; device, browser and screen data; IP address and city/country-level location; referral source; technical logs; and cookie identifiers (see the Cookie Policy).
WE DO NOT COLLECT
| PURPOSE | WHAT IT COVERS |
|---|---|
| Content delivery | Serving guides, reading history, personalised recommendations, search, saved content, accessibility settings. |
| Communication | Newsletter (unsubscribe anytime), editorial correspondence, transactional emails, support replies. |
| Analytics | Traffic and content performance, A/B testing, technical optimisation, conversion tracking. |
| Editorial quality | Author verification, plagiarism and AI-detection checks, fact-checking, spam prevention, moderation. |
| Legal & security | GDPR/CCPA compliance, copyright enforcement, fraud prevention, lawful requests, terms enforcement. |
| Operations | Payments, financial records, partner coordination, research and development. |
We will never sell your personal information, rent our email lists, or use your data for purposes incompatible with this policy without your explicit consent.
Data is encrypted in transit over TLS. Database snapshots are taken before significant changes.
| DATA | RETAINED FOR |
|---|---|
| Published guides | Indefinitely, as part of the permanent archive |
| Newsletter addresses | Until you unsubscribe, then deleted within 30 days |
| Support correspondence | 2 years |
| Analytics (anonymised) | 26 months |
| Server logs | 90 days |
| Backups | Kept until superseded |
You can request early deletion at any time, subject to legal retention requirements; requests are processed within 30 days.
We share data only with vetted providers under data-processing agreements, when required by law, in a business transfer (with notice), with your consent, or as anonymised aggregate statistics. Published guides, author bios and public comments are visible to everyone.
| CATEGORY | PROVIDERS | WHAT THEY PROCESS |
|---|---|---|
| Analytics | Google Analytics (IP anonymised) | Traffic patterns, performance, anonymised error logs |
We never use your submissions for AI training without permission.
Access
A complete copy of the data we hold, how we got it, and who we shared it with.
Rectification
Correct inaccurate or outdated information.
Erasure
Deletion, subject to legal retention.
Portability
Your data in JSON or CSV.
Object
To marketing, profiling, or legitimate-interest processing.
Restrict
Pause processing while a dispute is resolved.
Human review
No decisions based solely on automated processing.
Complain
To a supervisory authority.
To exercise a right: email privacy@whennotesfly.com with your name, account email, and the right you wish to exercise. We verify your identity, acknowledge within 48 hours, complete within 30 days (60 for complex requests), and send status updates every 10 days. Requests are free; manifestly excessive requests may incur an administrative fee with notice. Some data (payment records, active legal matters, fraud logs) must be retained; published guides can be anonymised rather than deleted.
When Notes Fly complies with the General Data Protection Regulation. This section sets out the legal bases we rely on, how international transfers are safeguarded, and how to reach our Data Protection Officer.
| BASIS | WHEN IT APPLIES |
|---|---|
| Consent | Newsletter subscriptions and content submissions (explicit opt-in) |
| Contractual necessity | Fulfilling publishing agreements with contributors |
| Legitimate interests | Analysing site usage and improving content quality |
| Legal obligation | Complying with applicable laws and regulations |
Where data from the EEA is processed outside the EEA, the transfer is safeguarded by Standard Contractual Clauses approved by the European Commission, a data-processing agreement with the processor, and regular compliance review.
We do not use automated decision-making or profiling that produces legal or similarly significant effects. AI-detection tools assist human editorial review; they never make final decisions.
By accessing When Notes Fly you accept these terms in full. If you disagree with any part of them, please do not use the site.
PERMITTED
PROHIBITED
You agree not to attempt unauthorised access to our systems, interfere with site security or functionality, submit false or misleading information, harass or harm other users or contributors, or upload malicious code.
When Notes Fly is provided “as is” without warranties of any kind. We do not guarantee the accuracy, completeness or reliability of content, uninterrupted or error-free access, fitness for a particular purpose, or that content will meet your needs. Guides represent the views of their authors and do not constitute professional advice.
To the maximum extent permitted by law, When Notes Fly is not liable for indirect, incidental or consequential damages; loss of profits, data or opportunities; damages from reliance on content; third-party actions, content or advertisements; or products purchased through affiliate links.
All content on this site is protected by copyright. Authors retain copyright in their guides while granting When Notes Fly publication rights; the site design, logos and branding belong to When Notes Fly.
| USE | WHAT IS ALLOWED |
|---|---|
| Educational | Teachers may use excerpts in classroom materials with attribution |
| Media & press | Journalists may quote up to 300 words with attribution and a link |
| Commercial | Contact licensing@whennotesfly.com for republication rights |
When citing or sharing our content, include the author's name and credentials, the guide title and publication date, a link to the original, and “Originally published on When Notes Fly”.
If you believe content on this site infringes your copyright, send a written notice to dmca@whennotesfly.com including your contact information, a description of the copyrighted work, the location of the infringing material, a good-faith statement, and your electronic or physical signature. We investigate and respond within 5–7 business days.
We're happy to explain how we handle your data and protect your rights, in plain language, from a person.
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