Crucial Conversations Framework Explained (With Scripts for High-Stakes Talks)
The Crucial Conversations framework from Kerry Patterson and VitalSmarts explained with scripts.
April 2026
March 2026
What Is Negotiation: Principles, Tactics, and Research
Negotiation explained through research: BATNA, ZOPA, distributive vs integrative strategies, anchoring effects, and what the Harvard Negotiation...
November 2025
Conflict Communication Explained: Navigating Workplace Disagreements Without Damage
Conflict communication: Address issues directly not passive-aggressively, focus on problem not person, seek understanding first, maintain...
June 2025
From Game Theory to Negotiation Practice
Apply game theory: identify game type as zero-sum or positive-sum cooperation, map payoffs for each party, and find Nash equilibrium outcomes.