Conflict Resolution

April 2026

• Apr 14, 2026Work SkillsCrucial Conversations Framework: Key Insights and ScriptsThe Crucial Conversations framework from Kerry Patterson and VitalSmarts explained with scripts.16 MIN2.3k

March 2026

• Mar 26, 2026Work SkillsNegotiation: Key Concepts and StrategiesNegotiation explained through research: BATNA, ZOPA, distributive vs integrative strategies, anchoring effects, and what the Harvard Negotiation...23 MIN4.0k

November 2025

• Nov 13, 2025Work SkillsConflict Communication: Navigating Workplace DisagreementsConflict communication: Address issues directly not passive-aggressively, focus on problem not person, seek understanding first, maintain...23 MIN20.2k

June 2025

• Jun 6, 2025ExplainersFrom Game Theory to Negotiation PracticeApply game theory: identify game type as zero-sum or positive-sum cooperation, map payoffs for each party, and find Nash equilibrium outcomes.57 MIN16.8k