October 2026
June 2026
February 2026
- Feb 10, 2026ConceptsHow Goodhart's Law Breaks MetricsGoodhart's 1975 observation that a statistical regularity collapses once it is used for control explains teaching to the test, surgeons avoiding high-risk patients, and Compstat crime reclassification. Wells Fargo's cross-selling target produced about 3.5 million potentially unauthorized accounts in the bank's expanded review, $185 million in 2016 fines and a $3 billion settlement in 2020. Also: detection signs and eight harder-to-game metric designs.
- Feb 3, 2026ConceptsEconomic Laws Explained SimplyGneezy and Rustichini's 2000 study added a fine for late pickup at Israeli daycare centers. Late arrivals roughly doubled, and did not return to earlier levels after the fine was removed. The charge turned an obligation into a purchasable option and destroyed a stronger non-monetary incentive. Eight principles in plain language: scarcity, opportunity cost, incentives, marginal thinking, supply and demand, comparative advantage, diminishing returns, and prices as information.
August 2025
July 2025
June 2025
- Jun 29, 2025ExplainersHow Incentives Shape OutcomesWhy rewards often produce the opposite of what was intended. Gneezy and Rustichini studied ten Haifa daycare centers, adding a late-pickup fine at six and leaving four as controls: late pickups immediately increased and remained elevated even after the fine was removed, because the fine converted a social obligation into a priced service. Wells Fargo set a quota of 8 products per customer its own research showed was unachievable.
- Jun 24, 2025ExplainersHow Metrics Influence BehaviorWells Fargo tracked products sold per household as a proxy for engagement and attached bonuses and firings to an eight-product target. Employees hit the number by opening roughly 2 million accounts customers never requested, drawing a $185 million penalty in 2016. The healthcare version is stranger: Dranove and colleagues found in the Journal of Political Economy that publishing New York surgeons' cardiac mortality rates raised overall cardiac mortality.
- Jun 17, 2025ExplainersStep-by-Step: Analyzing Incentive StructuresMap five layers, not just pay: financial, social and status, career, intrinsic, and punishment. The sharpest diagnostic asks what would happen to someone who fully optimized for the stated goal, since in many organizations that person is dismissed as naive. Gneezy and Rustichini reported that late pickups roughly doubled after Israeli daycare centers introduced a fine for lateness, and stayed high even after the fine was dropped.
May 2023
November 2022
July 2022
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