October 2025
- Oct 15, 2025Work SkillsDocumentation Systems ExplainedA 2012 McKinsey Global Institute estimate put the share of the workweek knowledge workers spend searching for and gathering information at 19 percent. GitLab's answer was a public handbook that grew past 2,000 pages while the company scaled from 100 to more than 1,500 employees. This guide covers the four pillars of storage, structure, process and discovery, organizing by user task rather than org chart, the Divio four-type model, and why documentation decays.
- Oct 9, 2025Work SkillsExecution Systems Explained: Transforming Plans into ActionEvery system has one bottleneck at a time, so effort spent on non-blocked work streams produces no gain in total throughput, which is why identifying today's blocker beats optimizing everything else. Toyota built the same logic into the Andon cord, letting any worker halt the line so defects surface immediately rather than propagating. The page covers work breakdown, single-owner accountability, cadence, visibility, and Goodhart's law on execution metrics.
September 2025
July 2025
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