October 2025
- Oct 15, 2025Work SkillsDocumentation Systems ExplainedA 2012 McKinsey Global Institute estimate put the share of the workweek knowledge workers spend searching for and gathering information at 19 percent. GitLab's answer was a public handbook that grew past 2,000 pages while the company scaled from 100 to more than 1,500 employees. This guide covers the four pillars of storage, structure, process and discovery, organizing by user task rather than org chart, the Divio four-type model, and why documentation decays.
- Oct 14, 2025Work SkillsThe Importance of Structure in Writing ExplainedThat sets a real limit, because a document presenting more than four major arguments without a synthesizing frame forces readers to build their own organizational model while processing the content. Kintsch and van Dijk showed readers construct hierarchical macro-structures as they read, so a document matching that hierarchy costs less effort than one burying its conclusion. The page covers five structural patterns, informative headings, and transition tests.
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