Key Issues in Measurement and Metrics
Measurement problems: measuring easy metrics instead of important ones like lines of code versus value, and Goodhart's Law where metrics become...
August 2025
May 2025
What Is a KPI: Key Performance Indicators Explained
A KPI (Key Performance Indicator) is a measurable value that shows how effectively an organization is achieving its most important goals.
August 2022
The Cobra Effect: Risks in Gaming Metrics
When employees optimize for KPIs instead of goals, metrics lose their meaning. Learn how metric gaming happens, why it's rational, and how to...